Lauren, 30, has CFC syndrome, learning difficulties, epilepsy, scoliosis, and was recently diagnosed with osteoporosis. Since leaving school at 25, Lauren has attended our day services, but her connection to Rose Road runs much deeper, receiving overnight respite care since 2009.
Her mum, Sandra, shares what this has meant for their family:
"Lauren loves Rose Road. It’s more than just a place she visits; it’s a place filled with people who have got to know her and take good care of her".
"She often asks for particular staff members, but she likes everyone. They make sure she eats properly, takes her medication - I know she can be a bit of a pickle about it - and they engage her in activities she enjoys, like painting and music therapy. These small but meaningful moments make all the difference in her life."
"Moving from one service to another, even within Rose Road, was challenging, but having familiar faces around made all the difference. The continuity of care, the same building, the same supportive environment, all helped her feel safe and secure."
And what truly sets Rose Road apart for Sandra is the care they extend beyond just Lauren. Sandra explains, “When she was in intensive care last summer, Tina, the Head of Overnight Services, not only did everything she could to ensure Lauren could return to her allocated nights at Rose Road, but she would call me just to ask how it was all going and how I was”.
“To lose that now, I wouldn’t be happy”, says Sandra, "Lauren may not have the most complex medical needs, but she is vulnerable. She’s small in stature, and she doesn’t always recognise how to keep herself safe. But at Rose Road, I know she is safe. I trust them completely. The staff are brilliant.”
At Rose Road we understand the importance of consistency alongside our heartlfelt care for our young people and their families, to create a vital sense of trust, safety and belonging. Especially as we often support young people right the way through from childhood into young adulthood with all the changes this can bring.